M-KEM DISPENSARY

Besides the aesthetic appeal of M-KEM’s Dispensary, the design has resulted in time saving, greater comfort and less hassle for the M-KEM consumer. The divisions between the computers ensure consumer privacy and the layout has solved the problem of long queues of people. Comfortable seating is provided as well as a facility to enable them to browse until called.

Prescriptions

*The original prescription must be provided on collection of the first repeat, thereafter the original prescription is kept on file at M-KEM 24 Hour Pharmacy.

Browse while you wait

Bring your prescription into M-KEM where your pharmacist will give you a browsing buzzer.  This allows you to shop around M-KEM while your prescription is being filled and will buzz when your prescription is ready to be collected at the dispensary.*

Email your prescription to us

Simply email your prescription to rx@mkem.co.za and come and collect your medication when it is convenient for you.* Please include all relevant medical aid and contact information with your prescription. 

WhatsApp & Collect

WhatsApp your prescription to 076 831 3817 & collect your medication when it is convenient for you.* Please include all relevant medical aid and contact information with your prescription. 

Call & Collect

You can call us on +27 21 948 5706 and place your prescription order telephonically so that your prescription is prepared before you come in to collect.*

Dispensary Call Center

Sign up for our call center instore and we will ensure that your medication is pre-prepared for collection.  We will SMS or WhatsApp you when your script is ready each month.*

Prepacked Doses

M-KEM has introduced a Blister Centre which carries out the pre packaging of medication for patients in an easy dose format. This is particualrly relevant to busy people on multiple medications, care givers of patients on complicated medication regimes and old age homes. *
Email: medipak@mkem.co.za

Blister Centre

M-KEM has introduced a Blister Centre which carries out the pre packaging of medication for patients in an easy dose format. This is particualrly relevant to busy people on multiple medications, care givers of patients on complicated medication regimes and old age homes.
Email: medipak@mkem.co.za

 

24 Hour Pharmacy Staff

M-KEM’s 24 Hour Pharmacy prides itself on its calibre of staff. The Pharmacists’ principal duty is to ensure that patients receive the correct medication and are clear as to the manner in which it is to be used. In order to allow Pharmacists to carry out the function which they are qualified / trained to perform, Pharmacist Assistants perform the supporting role in the Dispensary.

Dispensary Staff Training

MKEM prides itself on being a training facility and takes in phramacist interns and training pharmacist assistants annually. 

Self Medication

Self Medication is available at MKEM 24 hours a day. We can assist you at the 24 hour dispensary or at the self medication express dispesnary.  M-KEM’s Express Self Medication dispensary is conveniently situated at the entrance of  M-KEM so that you do not have to wait in line at the 24 hour dispensary.  M-KEM’s Express Self Medication dispensary is open daily from 8am to 8pm.  You can literally run in, get what you need and leave without the hassle!

Blister Centre in Action

Generic Medication

Generic alternatives are available for a wide range of prescribed items. The Pharmacist will always make it clear that generics are available allowing the client to make an informed decision.

Medical Aid Administration

Every medical aid has its own set of rules.  This often leads to confusion for their respective members.  M-KEM’s Medical Aid Administrative department has been established to specially help you to circumvent the red tape, enabling you to obtain your prescription without having to deal with all the ‘nitty gritty’.  Medical aids have separate benefits namely, Acute, Chronic, Oncology and Surgical Appliances. By making sure that a claim is made through the correct benefit the members’ total annual benefit may be ‘stretched’.  Our Chronic Department communicates with the doctor and medical aid and is often successful in having products shifted to an alternative benefit instead of the medication being automatically allocated Acute benefits.